FAQ

Our action to limit the Corona infection

Updated 10.08.2020

We have initiated a number of measures to protect both you and our staff.

With us you live shielded in your own Holiday Home. All the Holiday Homes have a private south-facing terrace and there are fences against the neighbor's terrace. Our holiday homes are situated in the middle of nature within walking distance to the beautiful Hulsig beach. Here is plenty of space and plenty of opportunity to be outside without getting too close to other people.

Information related to the use of the pool area, sports hall and gym

In order to ensure everyone's safety in the best possible way, we have introduce some new routines for the use of our pool-area, sport hall, gym and playroom.

Pool area

Opening hours

Every day from 08.30 - 20.45

Note! To visit the pool area you have to make a reservation. You do this by contacting the reception. If you have a reservation outisde the reception's opening hours, you must pick up your key to the pool area no later than 15 minutes before the reception closes. You hand in the card in the mailbox at the main entrance (mailbox for breakfast orders)

Note! Non-resident guests cannot use the water park during this period.

Number of people

Our water park is really nice, but not the biggest. With requirements for distance and number of square meters per guest, there can be a maximum of 15 people in a pool area at the same time, and a maximum of 5 people in changing rooms for men and women.

Children should always be together with an adult.

Please note:

 

Sports hall

The sports hall may only be used for badminton and table tennis (Please note that there is also an outdoor table tennis table)

A maximum of 30 people can be in the sports hall at a time. A minimum distance of 2 meters must be kept during physical activity

Changing rooms and sauna in the sports hall cannot be used

In the gym there can be a maximum of 2 people at a time.

Remember to wipe machines BEFORE using them.

Indoor playroom

All "soft" toys have been removed and there will only be chairs and TV with Disney movies

Please, always concider the general guidelines for preventing the spread of Corona virus:

Restaurant Skagen Strand

For opening hour klick here

Cleaning

The holiday home is of course thoroughly cleaned before your arrival and our staff has no access to the house while you are staying here with us. Our staff uses protective equipment according to recommendations from the National Board of Health.  

Check in and out

As soon as your house is ready, you can find an envelope with your name just inside the main entrance. Here you will find your house number and key. Due to extra cleaning you should not expect your house to be ready before check in time at 3 pm

Check-out is no later than 10:30 am. If possible, we ask that you pay your expenses by credit card. The reception will contact you about your settlement.

Reception

We have hand sanitizer available and at the reception desk we have plexiglass so there is no risk of infection when in contact with the receptionist.

Mini Shop

Max. one person at a time in our mini shop, since it is quite small. We prefer not to accept cash and ask everyone to pay with credit card.

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You can change your booking  if needed

If you need to change your stay, you can do so without a fee for the rest of 2020. You can do so until 5 days before arrival. If the new periode is more expensive, there might be an extra charge. Contact reception at 9848 7222 or reception@skagenstrand.dk

FAQ

Should you bring your own bed linen and towels?

You can purchase linen packages when booking your stay. You can also purchase with bedding so that everything is ready when you arrive. You are also welcome to bring your own.

What about equipment in the kitchen?

The kitchen is very well equipped and you will not miss anything. You can see the list here

Late check in?

If you arrive after the reception opening hours, you will find an envelope with your name, house number and key just inside the main entrance to the reception.

Breakfast?

You can order "Take Away" breakfast and freshly baked bread and rolls every morning. You can read more here

If you have any questions, please contact us at reception@skagenstrand.dk or 9848 7222.