FAQ

FAQ

Here you will find the most frequently asked questions and answers.

Regarding COVID-19

From Friday 12 November 2021.

Please note, that when visiting Restaurant Skagen Strand, everyone over the age of 15 must present Coronapas. Does not apply for picking up Take Away, but then you have to wear facemask (over age 12 years). You also need to wear facemask when in our Minishop.

In our indoor facilities, Coronapas must be presented when 200 people or more. It will probably not be a challenge either in our pool area or sports hall. However, we keep an eye on the number and will introduce control of Coronapas as needed.

We continue to take precautions like extra cleaning, and there will be hand sanitizer available in the center building as well as the sports hall and gym.

If you are prevented from visiting us

It is important to us that you feel safe when you book a stay with us. Therefore, you can now rebook your stay free of charge up to 2 days before arrival.

If you rebook for a more expensive period, you must pay the extra price. If you make the change less than 2 days before arrival, it will be considered a cancellation and new booking, and our cancellation policy will take effect. 

Please follow recommendations:

Check in and check out

Check in is from 15.00 and check out is no later than 10.30.

At late check-in (after the reception closes) you will find an envelope with your name just inside the main entrance to the reception. Here you will find your house number and your key.

Due to extra cleaning, do not expect your house to be ready before 15.00

Reception

You can see the reception's opening hours here.

We have hand sanitizer available and ask all guests to use this. At the reception desk we have plexiglass to protect both the receptionist and our guests.

Should you bring your own bed linen and towels?

You can purchase linen packages when booking your stay. You can also purchase with bedding so that everything is ready when you arrive. You are also welcome to bring your own.

What about equipment in the kitchen?

The kitchen is very well equipped and you will not miss anything. You can see the list here

Breakfast?

You can order "Take Away" breakfast and freshly baked bread and rolls every morning. You can read more here

May you bring your dog?

Yes you may. However, you will have to pay a fee for extra cleaning.

If you have any questions, please contact us at reception@skagenstrand.dk or 9848 7222.